NOTICE TO CALIFORNIA RESIDENTS/YOUR CALIFORNIA PRIVACY RIGHTS
LS&Co. does not share your Personal Information with third parties for their independent marketing purposes or other uses as contemplated by California's "Shine the Light" law (Civil Code Section § 1798.83). If our practices change, we will update this notice and, to the extent it is reasonably practical, notify you of the change.
NOTICE TO NEVADA RESIDENTS/YOUR NEVADA PRIVACY RIGHTS
LS&Co. does not exchange your Personal Information for money with anyone so that they can license or sell the Personal Information to additional parties.
NOTICE FOR INDIVIDUALS IN THE EUROPEAN UNION, EUROPEAN ECONOMIC AREA COUNTRIES, SWITZERLAND AND UNITED KINGDOM
A list of relevant LS&Co. group companies with whom your personal information will be shared can be reviewed here or requested at any time through the “CONTACT US” instructions in this Supplement below.
CONTROLLER RESPONSIBLE FOR PROCESSING PERSONAL INFORMATION
For EU/EEA/Switzerland and UK, “LS&Co” and “we” as used in this Supplemental Notice means Levi Strauss & Co. Europe Comm. VA / SCA, a company organized and existing under the laws of Belgium, with offices at Airport Plaza – Rio Building, Leonardo Da Vincilaan 19, 1831 DIEGEM, BELGIUM registered at the Commercial Registry under number BE 0424.656.991. LS&Co will act as the controller for personal information of EU/EEA/Switzerland and UK data subjects.
RIGHT TO LODGE A COMPLAINT
We urge you to contact us to find a solution for any concern you may have about our practices; however, you also have the right to lodge a complaint with your competent data protection authority (i.e. the authority of your place of habitual residence, place of work or place of alleged infringement). Click here for contact details for data protection authorities in the European Economic Area.
PURPOSE(S) AND LEGAL BASIS FOR PROCESSING
Our processing of personal information is necessary for the following legal basis:
- Performance of the contract between us to provide you with products and services including sending you transactional communications, verifying your identity assisting you in-store, on the website or app, processing payments, returns, exchanges, orders, shipping products, and providing customer service.
- for purposes we consider to be in our legitimate interests including improving the functionality and integrity of our platforms and stores, keeping consumers up to date with information about our products and services, completing corporate transactions, understanding consumer preferences, personalizing our interactions and developing our business relationship, as these functions help sustain and grow our business.
- to comply with a legal obligation to which we may be subject, such as complying with orders from government or other legal authorities, detecting and preventing illegal conduct, abuse, spam, fraud (e.g. account takeovers or payment related fraud) security incidents and other harmful activities.
RETENTION OF PERSONAL INFORMATION
Your personal information will be kept for as long as you are our customer. This includes purchasing products directly from us or through our partners, engaging with our platforms and reviewing our content. Following the conclusion of our relationship, we may still retain certain information to the extent required or permitted by law. We keep information on potential customers for not more than 3 years following the date of last contact. Information collected through cookies is retained for periods as set forth in our Cookie Preferences (see “MANAGING TRACKING TECHNOLOGIES” below). Some information, such as session cookies, is only kept for the time necessary to provide you with the relevant features of our websites or apps.
YOUR DATA SUBJECT RIGHTS
If you are in the European Union (EU), or in the European Economic Area (Iceland, Liechtenstein, and Norway), the UK or otherwise subject to the General Data Protection, you have the following rights with respect to your personal information. Our ability to fulfill or respond to requests to exercise your rights may depend on our verifying your identity and elements of your request.
- Access to and information on the processing of your personal information;
- Rectification of your personal information where it is inaccurate or incomplete;
- Erasure, on legitimate grounds, subject to certain exceptions;
- Restriction of processing where legitimate grounds exist;
- Objection to processing for direct marketing or other processing that is based on legitimate interest;
- Withdrawal of your consent where processing is based on consent;
- Receipt of personal information which you and transmission of the information to another provider where the information is processed based on your consent or contract;
- Lodging of a complaint with a relevant data protection authority.
- Receipt of a copy of your personal information upon request here.
CHILDREN AND MINORS
Our websites and apps offered in the European Union (EU), European Economic Area (Iceland, Liechtenstein, and Norway), Switzerland and the UK are not intended to address anyone under the age of 16 (“Children”). We do not knowingly collect personal information from Children. If you are a parent or guardian and you are aware that your child has provided us with personal information without your consent, please contact us using information in the “CONTACT US" section above and we will take steps to remove that information.
MANAGING TRACKING TECHNOLOGIES
Our websites and apps offered in the European Union (EU), European Economic Area (Iceland, Liechtenstein, and Norway), Switzerland and the UK offer a Cookie Preferences tool where you can learn more about the categories and specific types of cookies that are present and manage your choices. Different cookies do different things, but they all help us give you a better experience, which is why we would appreciate if you accepted them all. You can visit the Cookie Preferences tool at any time to review or update your preferences and choose to accept or reject them (with the exception of “essential” or “strictly necessary” cookies without which our site will not operate). The Cookie Preferences tool works by dropping a cookie on your browser that delivers a message to “stop allowing cookies”. If you block cookies at a browser level, or use a different computer or browser to access our platforms, you will need to review your Cookie Preferences again.
NOTICE FOR CANADIAN RESIDENTS
If you are a resident of Canada, you have a right to request access to your Personal Information and to request a correction to it if you believe it is inaccurate subject to certain exceptions. If you would like to have access to the Personal Information that we have about you, or if you would like to have it corrected, please use the information below or that found in "HOW TO CONTACT US" below.
To help protect against fraudulent requests, we may ask you for additional information to confirm that the person making the request is you or is authorized to act on your behalf before granting access.
The local entity for personal information collected in Canada is Levi Strauss & Co. (Canada) Inc.
Levi Strauss & Co. (Canada) Inc
200 - 1725 16th Avenue
Richmond Hill, ON
NOTICE FOR BRAZILIAN CONSUMERS
Effective Date: January 1, 2021
Last Reviewed Date: January 1, 2021
If your Personal Information is subject to the Brazilian laws, the following clarifications shall apply. In the event of a conflict between the other sections of this Policy and this Supplemental Notice for Brazil, this Supplemental Notice will control as needed to resolve the conflict.
This Notice applies solely to all visitors, users, and others located in Brazil (“Brazilian Consumers”) and is presented in compliance with the Brazilian General Data Protection Law (the “LGPD”). Any terms defined in the LGPD have the same meaning when used in this Supplemental Notice. References to “you” and “yours” in this Supplemental Notice are directed to Brazilian Consumers only.
When we refer to “LS&Co.” or “we” in this Supplemental Notice, we refer to the LS&Co entity(ies) responsible for your Personal Information and acting as “data controller” with respect to Brazilian Consumers.
Our processing of Personal Information will take place only where we have a legal basis to do so as defined in applicable law. Please be aware that our websites, mobile apps or other platforms are not intended for Brazilian Consumers under the age of 18.
YOUR RIGHTS AND CHOICES
The LGPD grants certain rights with respect to the Personal Information of Brazilian Consumers as described below. You may exercise these rights at any time, to the extent applicable by the law.
Right of Confirmation and Access.
You have the right to obtain confirmation as to whether or not your Personal Information is being processed by us and, if so, the right to obtain a copy.
Right to Rectification.
You have the right to request the correction of incomplete, inaccurate or out-of-date Personal Information.
Right to Anonymization, Blocking or Erasure.
You may request anonymization, blocking or erasure of unnecessary or excessive Personal Information, or Personal Information processed in non-compliance with the provisions of the LGPD.
You have the right to have your Personal Information transmitted to another service or product provider, subject to the protection of our commercial or industrial secrets.
Right to Erasure.
You may request the erasure of your Personal Information where it is being processed on the basis of your consent. This right does not arise to the extent that we use another legal basis for processing, such as where processing is necessary for compliance with a legal or regulatory obligation.
Right to Withdraw Consent.
Where we are processing your Personal Information on the basis of your consent, you may withdraw your consent at any time (without incurring any fees or charges) by contacting us as described in this Supplemental Notice.
Right to Obtain Information About the Possibility of Denying Consent.
You have the right to be informed about the possibility of denying your consent and the consequences of such denial.
Right to Obtain Information About Shared Data.
You have the right to obtain information about the entities with which we have shared your Personal Information.
Right to Petition.
You have the right to petition the Brazilian regulatory authority regarding the processing of your Personal Information.
Right to Revision of Automated Decision Making.
You may request the revision of any decisions that we have taken solely on the basis of automated processing of your Personal Information that affects your interests. Examples of these kinds of decisions may include those intended to screen proposed transactions for fraud, define your credit profile or aspects of your personality. Our obligations in response to a request you make under this right would include providing clear and adequate information regarding the criteria and procedures used for any automated decision, subject to the protection of our proprietary information.
Exercising Your LGPD Rights
To help protect against fraudulent requests, we may ask you for additional information to confirm that the person making the request is you or is authorized to act on your behalf before acting on your request.
The local entities for Brazilian Consumers are Levi Strauss do Brasil Indústria e Comércio Ltda. and/or Levi Strauss do Brasil Franqueadora Ltda.
Data Protection Officer: Marcos Ritchie
Email address: email@example.com